Hi. I'm Lizzie Kost, content designer.

I specialize in user experience methodology for writing good content. 

Nice to meet you.
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What I can do in content design

I love creating content that is clear, concise, and useful. It's such a noisy world.

 

I'm a twice certified UX writer. I have demonstrable knowledge of human-centered and iterative design theory and practices:

 

competitor analyses  

conversation mining

user interviews

user journeys

information architecture

voice and tone guides

microcopy

chatbot design

conversational design

behavioral design theory

wireframing

UI prototyping

testing

white papers

marketing content

SEO 

editing

social media content creation

What I've been working on 

I just received a certificate in Behavioral Design from Irrational Labs. I am excited to incorporate what I learned about cognitive biases in customer journeys and to layer behavioral design theory in the UX writing process. I'm currently the editor for Habit Weekly, one of the leading behavioral design newsletters and podcasts in the world.

I'm part of the "redesign and refresh" team for the Denver UX site. We're currently in the research stage.

I recently published an editorial in my local paper.

What I'm curious about

I'm reading about neuroscience and understanding how the brain creates emotions and how we go from "information to understanding." 

Future hope: contributing to a necessary redesign for layperson user experiences navigating the legal system. I'm fascinated by Stefania Passera's research using data visualization for understanding complicated legal concepts.

I love the intersection of civic service and technology.

More

I'm a PTO president. I love community volunteering. You might find me on a trail or lake. Since it's winter, I'm on sticks on snow.

I read a lot. My favorite book is Italo Calvino's If On a Winter's Night A Traveler. My most recently read favorite book is Susannah Clarke's Piranesi. I love The Princess Bride movie and book almost equally. I wrote a thesis about them.

E.B. White's, "Thanks, (but)...I must decline for secret reasons," is a quote that makes me laugh.